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Department of Emergency Services
Our Programs
Emergency Planning
This program is responsible for the development and maintenance
of our County Emergency Operations Plan, and supporting annex's.
Provides emergency planning, training, and citizen awareness for
Domestic Preparedness and counter terrorism initiatives. Works
very close with law enforcement, health, fire departments and
Caroline's municipalities. Specific functions include:
- Writing and updating all-hazards
emergency plans
- Revise, update, and maintain resource lists
- Shelter and mass care plans
- Evacuation procedures
- Exercises
- Mutual aid agreements
- Grant projects for response and recovery
efforts
- Manages the State Fire Aid Program
Emergency Medical Services
In conjunction with eight volunteer fire companies, the Division
of Emergency Medical Services provides pre-hospital emergency
medical services to the citizens of Caroline County. The
service operates twenty-four hours a day, seven days a week
providing paramedic and basic life support medical services.
- Primary provider of Advanced Life Support
Services
- Provides BLS services augmented by the
volunteer Fire/EMS service
- Provides Medical Direction and Quality
Assurance for all emergency medical services within
Caroline County
- Manages the EMS medical billing and
subscription programs
Emergency Communications
This program provides very high quality interoperable public
safety communications within the county. This includes the
following:
- Receiving and processing 9-1-1 calls for
assistance
- Receiving other calls for service both
emergency and non-emergency
- Provides dispatching services to 9 fire
and EMS departments
- Provides dispatching services to 4 local
police departments and the Sheriff's Department
- Supports law enforcement agencies in
NCIC data
- Utilization of Emergency Medical, Emergency
Police, and Emergency Fire Dispatch call processing
protocols
- Administrative telephone support to the
Sheriff's office
- The management of the digital trunked
public safety two-way radio system
Risk Management
Manages the Risk Management and loss control program for County
Government.
- Administration of a comprehensive insurance
program for fleet, property, general liability,
environmental, boiler and machinery, crime and workmen's
compensation.
- Submit and monitor claims associated with
county government including workmen's compensation.
Assists departments and employees with insurance questions
or claim problems.
- Identifies safety hazards and concerns.
Works with departments to improve worker safety.
Support Services
This program provides technical support for the many highly
complex computerized systems used in Emergency Services today.
They include:
- Geographical Mapping Information System
- Maintenance of the Computer Aided Dispatch
and Police Records Management Systems
- LAN Administration for Emergency Services
Administration and Communications
- Community notification system
- Administration and software maintenance of
Enhanced 9-1-1 systems
- Administration of electronic voice logging
recorder
Administration
Responsible for the overall management and administration of
the department. This includes the following:
- Provide overall vision and direction for
the department
- Continue high quality personnel management,
assist employees and programs to meet established goals
- Search for additional grants and
alternative funding sources
- Assist with LOSAP reporting and
coordination
- Promote Emergency Services activities to
various allied organizations.
- Provide support to the various program
areas within the Department of Emergency Services
- Manage the various grant allocation and
reimbursements received by the department
- Assist the volunteer fire service in
various activities that promote their mission
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